I especially want to thank you, Adam, for the wonderful job you did in managing my Mom’s service, from inception to completion… You embody the old-fashioned sense of quality and just the right blend of friendly ease and knowledgeable courtesy that brings a perfect grace to proceedings such as ours. I was so impressed with your considerate responsiveness to my wishes and preferences, as well as your solicitous care of the service site and all the myriad details of the production, which came off smoothly, without a single hitch. You are a true professional, skilled and efficient, and yet you still have a very kind and personal touch — I appreciate you and all you did very much. The whole experience could not possibly have been improved upon.
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